Refund policy

As our products are made to order, we do not offer returns or refunds. Each piece is carefully crafted specifically for you upon receiving your order.

However, if you receive a defective or incorrect item, please contact us within 12 hours of delivery with clear photos , opening video and order details. We will be happy to review your request and provide an appropriate solution, which may include exchange or store credit, depending on the situation.

We encourage our customers to carefully review product details, sizing, and color options before placing an order. If you have any questions prior to ordering, please feel free to contact our team for assistance.

Thank you for your understanding and support.